03 December 2008
   
Torex

Eclipse is a division of Torex

Latest Updates

DATA UPDATES

HHPD Update 10192 is now available to download.

Due to the requirement to include dm+d drug information into eclipse, there will now be extra updates throughout the month. More information can be found on the
eclipse PMR data page.

AAH NUMBER CHANGE

The number used to order from AAH via modem has changed. As of December 31st 2007 the old number will no longer be in use.

Please go to
Eclipse In Focus
for instructions on how to make the neccesary changes to eclipsePMR.

Partner Organisations

IMS

EPIC

Welcome to Eclipse
Eclipse is a division of Torex

Our Business Focus

Since its launch in 1999 as Hadley Healthcare, Eclipse (formerly known as Hadley Healthcare) has risen to success by demonstrating an in-depth understanding of the needs of the community pharmacy. Eclipse is now a division of TOREX who have a successful track record of innovation in the development and supply of IT solutions to retail markets throughout the world. Eclipse pass on the benefits of this experience to pharmacies in the UK.

Our core focus is the provision of advanced, trustworthy solutions to both single independent pharmacies and large chains alike. It is our understanding of pharmacists’ and business managers’ problems, our ability to innovate solutions and our satisfaction from being part of a successful, dedicated and focused team, that makes us a company you can rely on. As pharmacy IT is our core business, we are able to focus sharply on delivering the best solutions for all pharmacies.

 

Change in Support Desk hours

19th June 2008

 

Julian Sheen
IT Support Manager
Torex Pharmacy Solutions

Change in Support Desk hours.

Following a recent review of the Help Desk call statistics, it has been decided to amend the Help Desk hours to:

Monday to Friday - 8:30am to 5:30pm

The new hours will be effective week commencing Monday 30th June 2008.

 

EPS Phase 2 - Release Plan

30th May 2008

eps

Our EPS Phase 2 release plan is available here to download as a Microsoft Word document for your information so that you can see our progress against the schedule. The major constraint for us is the availability of the CfH timetable for NHS live Spine, therefore the summary is as follows:

Currently testing against the CfH Message Test Harness

  • we plan to enter NHS CfH sandpit at the beginning of August 2008

  • NHS CfH Witness Testing during October 2008

  • First of Type deployment November 2008 (in line with NHS CfH timetable for live spine)

Further initial sites December 2008

Full Rollout commencing January 2009.

The scope of NHS requirements and the documentation required to support each solution has been an on-going process during this year and this process is entering the last couple of months with NHS issuing requirements and scoping documents and Torex providing responses, answering queries and gaining response document sign off throughout the year. This is the same for all suppliers and the availability of the spine is also a common constraint. Torex are already up with the pace and have secured the services of the UK Development Director - Rick Hughes, UK Delphi Development Manager  - John Gaitens and his team and Technical Author, to assist in the project management, development, testing, QA, documentation and accreditation associated with our solution to ensure that we hit appropriate milestones

EPS Phase 2 Release Plan

Mark Whiteley
General Manager
Torex Pharmacy Solutions

Eclipse Version 4.1.5 Release

19th March 2008

New release

Incorporating Electronic Controlled Drug Register, NEW Medicines Use Review and NPSA Reporting.

I am delighted to announce that we have rolled out the new version of Eclipse PMR to a few initial evaluation sites. The latest version has gone through stringent internal testing prior to release. This version will be distributed to you all in due course, once our test sites are satisfied with the program.

However, I realise that some of you are eager to install the new functionality and, therefore, I am prepared to arrange an upgrade to the latest version immediately though I must emphasise this would be prior to it being signed off by our evaluation sites.

If you would like an update now please e-mail support@hadleyhealthcare.co.uk with your request.

Julian Sheen
IT Support Manager
Eclipse

EPS Rollout - UPDATE

5th February 2008

EPS

Our EPS rollout is now almost complete.

We have now rolled out to most of our customers and anticipate all sites being live by the end of March 2008.

If you did not respond to the initial EPS order packs that were sent to everyone, we will be contacting you shortly to arrange your installation.

 

Julian Sheen
IT Support Manager
Eclipse

EPS Rollout - full steam ahead

7th August 2007

Our EPS rollout is now fully underway. All customers were sent an EPS order pack and as anticipated, many orders were confirmed within a short space of time.

We have now rolled out to over 30 sites and anticipate this figure reaching 100 by the end of August 2007.

There is a waiting list now so please be patient as we are processing the orders in order.

The process itself requires us to order the N3 line and submit a user ID request to CFH. Once the line goes live we can then register a pharmacy as an end point. Then we are able to install the system and will contact you with a proposed installation date. This process does take a few weeks, so please do not be concerned if you haven't heard anything. Rest assured that if you have placed your order, we will install you as soon as we can in order of when your order was received.

Julian Sheen
IT Support Manager
Eclipse

   
© Eclipse 2007
Eclipse is a division of Torex